MidAmerican Energy has launched a project to replace automated meter reading (AMR) devices on customer gas meters throughout the service territory in 2021. Installed nearly a decade ago, the lifespan of these early AMR is shorter than current models, thus the need to replace to a more current model. Replacing them will now will help billing interruptions for customers in the future.
The plan is to work one street and neighborhood at a time, beginning in the Sioux Falls area early this year. The replacement of this device will take approximately 30 minutes according to MidAmerican, with no interruption to a customers service. A flyer will be sent to the customer’s mailbox when installations begin in their neighborhood. It will include instructions and a timeline for the installation. MidAmerican and some third-party contractors will knock on the customer’s door to let them know they are there. Once complete, they leave a door tag or flyer on the door.
Customers do not need to be home for the installation, but any gates need to be unlocked and pets secured prior to it. Below is a timeline of the installation based on cities.
Timelines:
-
Sioux Falls, South Dakota, area: February-November
-
Iowa and Illinois Quad Cities areas: April-November
-
North Sioux City, Iowa, area: April-November
Visit their website for to learn more and find frequently asked questions.